Privacy Policy

1. Introduction

This Privacy Policy describes how Tekinisiye ("we," "our," or "us"), owned by Fabriq Technologies Ltd., collects, uses, and shares your personal information when you use our platform and services. We are committed to protecting your privacy and ensuring transparency about our data practices.

2. Information We Collect

2.1 Personal Information

• Name, email address, and phone number
• Location and address information
• Profile information and preferences
• Service requests and booking details
• Payment and billing information
• Reviews, ratings, and feedback

2.2 Technical Information

• Device information and IP addresses
• Browser type and version
• Usage patterns and analytics data
• Cookies and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our services
• Connecting users with service providers
• Processing payments and transactions
• Communicating with you about our services
• Analyzing usage patterns and trends
• Ensuring platform security and preventing fraud
• Complying with legal obligations
• Marketing and promotional activities (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: To connect you with technicians and service providers
• Business Partners: With trusted third-party service providers who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for marketing communications

7. Data Removal Requests

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

10. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: